The point out attorney general’s business office has submitted go well with from an Allentown residence advancement company, accusing it of deceptive, significant-tension product sales methods.
Curtis Whole Service, Inc., took benefit of customers — many of whom had been aged and lived alone — by applying misleading methods to trick them into spending for avoidable perform, Lawyer Typical Josh Shapiro stated in a information release.
The go well with names the firm and two employees, supervisor Richard Price tag and discipline supervisor Matthew Selling price.
“Curtis Overall Assistance flat out lied to Pennsylvanians,” Shapiro stated. “They misinformed shoppers about their correct to terminate contracts and in some scenarios, refused cancellation outright. They made use of terrible data, partial details, and filthy tricks to pad their bills at the expenditure of more mature Pennsylvanians.”
The accommodate fees that the company proposed customers obtain merchandise that ended up pointless and in some instances inappropriate for the customer’s house. Some buyers have been asked to indication incomplete invoices that were later on loaded out or altered by a Curtis employee, the accommodate says, even though shoppers who tried to terminate contracts ended up often refused, and in some cases threatened with lawsuits.
The Rates allegedly employed high-pressure and scare ways to encourage buyers their overall health and protection have been at hazard if they didn’t make advisable purchases and insisted on starting off perform right away to discourage 2nd views.
Consumers have been supplied the impression that they were using out a loan for household enhancement services in a specified total, only to later discover they had signed up for a credit card and have been responsible for purchases in excessive of the amount of money verbally agreed to, the match costs.
Shapiro’s news launch cited the scenario of Kathy Reither of Northampton County, who known as Curtis Overall Service two times in advance of Xmas when her furnace was having issues. “Curtis Whole Company designed all these statements,” Reither reported. “All these matters that had been improper with my furnace, that if he even attempted to clean my furnace it was going to crumble. All lies.”
Individuals who believe they or spouse and children customers may well have been victims of deceptive methods by Curtis Total Support can file a grievance on the web with the Bureau of Customer Safety, electronic mail [email protected] or call 800-441-2555.
Individuals are also urged to ask aged family customers if they experienced a destructive working experience with Curtis Overall Services and report any these types of issues to the Business office of Lawyer General’s Bureau of Purchaser Safety.
Contractors who have info pertaining to the alleged enterprise tactics of this firm really should also speak to the bureau, Shapiro explained. The fit was filed in Lehigh County Courtroom by deputy lawyers standard Melissa Kaplan and Shawn Bachman.